COMMUNITY OUTREACH SUPPORT

Companionship - Reducing isolation & loneliness 

• Befriending ( Remote)

• Provides gentle, relational support over the phone for adults experiencing loneliness, anxiety, or isolation.

• Offers a safe, non‑judgemental space for people to talk, feel heard, and build confidence at their own pace.

• Acts as an early intervention pathway, helping people stabilise emotionally while waiting for statutory or specialist services.

• Supports individuals who struggle to access in‑person groups by offering flexible, accessible communication from home.

• Helps people feel connected, reassured, and less alone, reducing the risk of crisis or escalation.

• Delivered by trained, supported volunteers who provide consistent check‑ins and trauma‑aware listening.

• Creates a bridge into wider CMD support such as workshops, the community café, and practical guidance when needed.

• Strengthens community resilience by offering a trusted social safety net for those who often fall between service gaps.

• Support organising appointments / Talking through outcomes & next steps

Collaboration - Working Together 

• Working as part of a team (Multi agency working)
• Service user suggestions and feedback 

Connection - Empowering social ability 

• Completing referrals & signposting to other agencies that can also support you 
• Encouragement and support to positively connect with others
• Understanding your needs and requirements 
• Exploring meaning & purpose, unlocking your inner potential

Community - Encouraging positive interaction & integration

• Information & guidance on what's on in your local area
• Exploring and sourcing social, educational and employment opportunities 
• Support to feel included and engaged. 
• Community Events 
• Community Cafe